Deliveries

We ship genuine Japanese goods worldwide directly from our warehouse in Japan.
We offer different shipping options trying to achieve the right balance of cost and speed. 
All of our shipments are tracked (even the free shipping ones) and insured.

Worldwide flat rate shipping

Standard international flat rate shipping of only $2.99 (includes registered, trackable and insured goods).
Note: the standard flat shipping rate for South America and Africa is 6 USD.

Worldwide free shipping

Spend over $49 on your order and get FREE SHIPPING.
Tracking number and goods insurance is also provided with this promotion.
Conditions:

  • Orders must have at least $49 worth of items to be eligible for free shipping.
  • Orders eligible for free shipping will usually be dispatched with Economy Airmail (8 to 20 working days transit time).

Shipping methods

To deliver your goods, we will generally use the following shipping methods:

Economy Airmail (SAL):
SAL is an economical and relatively fast shipping method. Goods are collected by Japan Post and delivered by the national postal service in your country.
Estimated transit time is 8 to 20 business days depending on the final destination.
Tracking number is also provided with this shipping method.

Express Mail Service (EMS):
EMS is the fastest and most reliable way for international shipments.
The estimated transit time for EMS service is 3 to 8 business days depending on the final destination and goods are tracked and insured by default.

Taxes, customs duties and fees

An international order might be subject to import taxes, customs duties and fees levied by the destination country. These charges are the buyer’s responsibility.
Customs policies vary widely from country to country. For more information please check with your country’s customs office to determine what these additional costs might be.
Please note that when customs clearance procedures are required, it can cause delays beyond the original delivery estimates.

Tracking your parcel


TRACK YOUR PARCEL HERE


*No matter which shipping method you choose tracking number will always be provided.
**Tracking numbers beginning with "RRxxxxx" can also be tracked on your National Post website.