Terms of Use

Last updated: October 20, 2026

These Terms of Use apply to your use of Japanese Taste and to orders placed through our website. Please read them before using the website or placing an order.

Japanese Taste is operated by Expandy Co., Ltd., a company incorporated and registered in Japan with company number 5140001119762. Our office is at 12-20 Ikeda-cho, Nishinomiya, Hyogo 662-0911, Japan. In these Terms, “Japanese Taste,” “we,” “us,” and “our” refer to Expandy Co., Ltd. in its capacity as the operator of Japanese Taste.

By using our website, you agree to these Terms. If you place an order, the version of these Terms in effect when you place that order will apply to it, subject to applicable law.

Your account

You may need an account to use certain website features. You are responsible for keeping your account credentials confidential and for activity carried out through your account. Please provide accurate information when registering and keep it up to date.

We may suspend or close an account where we reasonably believe it has been used fraudulently, unlawfully, or in breach of these Terms. This does not affect any rights you may have under applicable law.

Placing an order

When you place an order, we will send you an email acknowledging that we have received it. This acknowledgement does not, by itself, mean that we have accepted the order. We may be unable to accept or fulfil an order, for example, if a product is unavailable, we cannot verify payment information, we do not deliver to the destination, or there is an error in the product description or price.

If we cannot fulfil your order, we will notify you and refund any amount charged for the affected items, subject to applicable law and our published policies.

We may limit purchase quantities or decline an order where we reasonably suspect fraud, misuse, or an error. If this affects an order you have already paid for, we will contact you about the next steps.

Prices and availability

Product prices, availability, and delivery charges may change. The price and charges applicable to your order will be shown at checkout before you submit it. Taxes collected by Japanese Taste, if any, will also be shown at checkout.

We take care to present accurate prices and product information. If we discover an error affecting an order, we will contact you and explain the available options rather than automatically charging a different price.

Products and website content

We aim to keep product descriptions, images, specifications, and other website information accurate and up to date. Please check the information on the product page and packaging before purchase or use, including any ingredients, materials, instructions, or warnings relevant to you.

Packaging, appearance, and product details may change. If information on the product you receive differs materially from its description on our website, please contact us. Nothing in these Terms limits your rights under applicable law.

Our website may link to third-party websites. Those websites are operated by others and are subject to their own terms and policies. A link does not necessarily mean that we endorse the third party or its content.

Delivery, import duties, and additional charges

Delivery estimates are estimates, not guarantees, unless we expressly state otherwise. Events outside our reasonable control, including customs procedures, carrier disruption, severe weather, and other transport delays, may affect delivery. We will handle delivery issues in accordance with our published shipping policies and applicable law.

For international orders, import duties, taxes, and customs or carrier fees may apply. Unless checkout expressly states that a charge is included or prepaid, the recipient is responsible for paying it. Customs authorities or the carrier may require payment before releasing or delivering a parcel. Please review the charges and delivery terms shown at checkout and in our shipping information before ordering.

Returns and refunds

Returns, exchanges, and refunds are governed by our published returns policy and applicable law. Please review that policy before placing an order. Nothing in these Terms excludes a refund or other remedy that applicable law requires us to provide.

Reviews and other submissions

Where we allow you to submit reviews, comments, photographs, videos, suggestions, or other material (“Content”), you are responsible for ensuring that your Content is lawful and that you have the rights needed to submit it. Do not submit Content that infringes another person’s rights, violates their privacy, or is fraudulent, threatening, or defamatory.

By submitting Content, you grant Expandy Co., Ltd. a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable licence to use, reproduce, adapt, publish, translate, distribute, and display that Content in connection with Japanese Taste, its products, and its marketing. You also permit us to use the name you submit with the Content for those purposes. We may remove Content that breaches these Terms.

Intellectual property

The text, images, graphics, logos, videos, software, and other materials on our website are owned by Expandy Co., Ltd. or used with permission from their respective rights holders. You may use the website for your personal, non-commercial shopping purposes. Other use of website materials requires permission from the relevant rights holder unless applicable law permits it.

Privacy

Our Privacy Policy explains how we collect, use, and handle personal information. Please read it alongside these Terms.

Changes to these Terms

We may update these Terms to reflect changes to our services, practices, or legal requirements. We will post the revised Terms on this page and update the “Last updated” date. Changes will apply from the date stated in the revised Terms, subject to applicable law. Where appropriate, we will provide additional notice of material changes.

Contact

If you have a question about these Terms or an order, please contact us through the Japanese Taste contact page or write to:

Expandy Co., Ltd.
12-20 Ikeda-cho
Nishinomiya, Hyogo 662-0911
Japan